As a small business, we strive to dispatch Online Delivery orders as quickly and safely as possible. However, due to a surge in order volume and stricter health and safety guidelines, the order may take up to 3-5 days from the time of purchase until your order is dispatched for shipping. During Sale or Holiday periods, this time frame may increase to up to 10 days. Please rest assured that we are working diligently to process your order, and we appreciate your patience and understanding.

We will keep you updated via email as your order status changes. Here's a summary of what each status means:

• Awaiting Fulfilment: This means that your order has been sent to our team.

•  

• Shipped: This means that Australia Post has collected your order from our warehouse, and it's now on its way to you. Once the order has been picked up by Australia Post, it is in their hands.

We appreciate your patience during this time as we work through processing your order. Our goal is to get your order to you as soon as possible so that you can start enjoying it!

 

Christmas Cut-off Dates:

 

For more information regarding Christmas Cut-off Dates, please visit: https://auspost.com.au/sending/christmas-sending-dates

 

Shipping Times:

Once your order is with the shipping carrier, it is out of out control on how quickly the order reaches you. The table below provides an estimate of shipping times in business days, which begin once your order has been dispatched.

Destination	Standard
Sydney	3-6 Business Days
Melbourne, Brisbane, Canberra, Gold Coast	4-7 Business Days
Regional and Rural NSW	4-7 Business Days
Adelaide	5-7 Business Days
Perth	5-9 Business Days
Regional and Rural Victoria	6-8 Business Days
Regional Queensland	6-8 Business Days
Tasmania	6-8 Business Days
Rural Queensland and South Australia	7-10 Business Days
Rural Western Australia	10-14 Business Days
Northern Territory	8+ Business Days
Remote Western Australia	10+ Business Days

Shipping Costs:

We offer FREE standard delivery to all Australian orders over $150 with the code SHIPPING.

All orders under $150 receive standard delivery Australia wide, an estimate of the shipping costs are below:

	Cost
Standard	$10.00
Express	$14.00

Express Shipping:

Express shipping times begin once the order has been dispathed, please read above for our guidelines for order dispatch.

Once your order has been displaced, please expect delivery within 1-4 buisness days.

International Shipping:

International shipping rates are calculated at checkout.

Australia Post Updates:

To stay up-to-date on any shipping updates regarding Australia Post, please refer to this link.

Incorrect Address / Orders:

If you need to make changes to your order after it's been placed, please email us immedietely at info@polkaprints.com.au. While we will do our best to halt the order, please note that due to fast processing times, we cannot guarantee that changes can be made.

Please double-check your delivery address carefully during the purchase process as we cannot accept liability for incorrect addresses. If your order is returned to our warehouse due to an incorrect address, you will be responsible for the shipping fees associated with reshipping your order. To avoid any disappointment or inconvenience, we recommend taking the time to ensure that your delivery details are accurate before completing your purchase.